Privacy Policy

Privacy Policy

At Pacific Top Team Chilliwack, your privacy is important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, sign up for classes, or communicate with our team.

1. Information We Collect

We may collect the following types of information:

Personal Information:
Name, email address, phone number, date of birth, and home address.

Payment Information:
Billing address and payment details (securely processed through trusted third-party payment gateways — we do not store full credit card data).

Training & Membership Information:
Class registrations, attendance records, and program preferences.

Website & App Usage Data:
Device details, IP address, browser type, and how you interact with our website or digital platforms.

2. How We Use Your Information

We use your information to:

• Manage memberships, class bookings, and billing.

• Communicate with you about schedules, updates, and promotions.

• Personalize your training experience and improve our services.

• Provide customer support and respond to inquiries.

• Maintain safety and operational efficiency across all programs.

3. How We Protect Your Information

We take your privacy seriously and implement strong security measures to protect your data:

• Encrypted storage and secure servers.

• Limited access by authorized staff only.

• Regular updates and monitoring to prevent unauthorized access or misuse.

4. Sharing Your Information

We do not sell or rent your personal information.
We may share limited data only when necessary with:

• Trusted third-party providers (such as payment processors or booking systems) bound by confidentiality agreements.

• Legal authorities, if required by law or to protect our rights and safety.

5. Cookies and Tracking

Our website uses cookies to improve your browsing experience.
Cookies help us:

• Enhance website performance and ease of use.

• Analyze site traffic and optimize content.

You may disable cookies through your browser settings, though some features may not function properly as a result.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information.

• Withdraw consent from marketing communications at any time.

• Request details about how your data is stored and used.

To exercise these rights, please contact us using the information below.

7. Third-Party Links

Our website may include links to other organizations or businesses.
Pacific Top Team Chilliwack is not responsible for the privacy practices or content of external websites, and we encourage you to review their policies before sharing personal information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:

📧 pttchilliwack@gmail.com
📍 Pacific Top Team Chilliwack — Chilliwack, BC, Canada